Terms & Conditions

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the EKAM Healthcare Services platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on EKAM Healthcare Services for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software
  • Remove any copyright or other proprietary notations
  • Transfer the materials to another person or "mirror" the materials
  • Use this site in any way that violates any applicable law or regulation

3. Disclaimer of Warranties

The materials on EKAM Healthcare Services are provided on an 'as is' basis. EKAM makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Medical Information Disclaimer

EKAM Healthcare Services is a platform for connecting users with healthcare service providers and managing medical records. The platform is not a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay seeking it because of information on our platform. Always consult a qualified healthcare provider for medical concerns.

5. User Accounts and Responsibilities

When you create an account, you agree to:

  • Provide accurate, complete, and truthful information
  • Maintain the confidentiality of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of unauthorized account access
  • Use the platform only for lawful purposes
  • Not upload malicious or harmful content

6. Medical Records Management

You retain full ownership of your medical records and data. You may upload, download, and manage your records at any time. You are responsible for ensuring the accuracy of uploaded medical information. By using our platform, you agree to comply with healthcare privacy laws in your jurisdiction.

7. Service Provider Obligations

Healthcare service providers using EKAM agree to:

  • Provide accurate information about their services
  • Maintain valid licenses and credentials
  • Handle medical data in compliance with healthcare regulations
  • Respond professionally to user inquiries
  • Not engage in fraudulent or deceptive practices

8. Reviews and Ratings

Users may submit reviews and ratings of service providers. All reviews must be truthful, respectful, and based on genuine experiences. We reserve the right to remove reviews that are spam, defamatory, or violate community standards. Users agree not to post false or misleading reviews.

9. Limitation of Liability

In no event shall EKAM Healthcare Services or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on EKAM Healthcare Services, even if EKAM or an authorized representative has been notified orally or in writing of the possibility of such damage.

10. Accuracy of Materials

The materials appearing on EKAM Healthcare Services could include technical, typographical, or photographic errors. EKAM does not warrant that any of the materials on its website are accurate, complete, or current. EKAM may make changes to the materials contained on its website at any time without notice.

11. Links

EKAM Healthcare Services has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by EKAM of the site. Use of any such linked website is at the user's own risk.

12. Modifications

EKAM may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

13. Data Security and Encryption

EKAM Healthcare Services implements encryption and security measures to protect your data. Medical records are encrypted at rest and in transit. However, we cannot guarantee absolute security of data transmission over the internet.

14. Termination

EKAM may terminate or suspend your account at any time for violation of these terms or any applicable law. Upon termination, you retain ownership of your data but may lose access to platform features.

15. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which EKAM Healthcare Services operates, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

16. Contact Information

For any questions about these terms and conditions, please contact us at:

EKAM Healthcare Services

Email: legal@ekamhealth.com