Last updated: January 2026
EKAM Healthcare Services ("we," "us," or "our") operates the EKAM platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our medical records management and healthcare service finder features.
When you register or use our services, we collect information such as your name, email address, phone number, location data, and profile information.
You may upload and store medical records, prescriptions, and health-related documents. This sensitive data is encrypted and securely stored.
Healthcare providers who use our platform may share organizational details, contact information, service categories, and profile photos.
We collect information about how you interact with our platform, including browsing history, search queries, and review submissions.
With your permission, we collect your location to help you find nearby healthcare services and calculate distances.
We implement industry-standard security measures to protect your personal and medical data. This includes encryption, secure data transmission, and restricted access controls. Medical records are encrypted before storage and transmitted securely. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.
Your medical records are treated with the highest confidentiality. We store them encrypted and only you can access them unless you explicitly share them with healthcare providers. Service providers cannot see your medical records unless you choose to share them.
We use third-party services including Google Firebase for authentication and database, Vercel Blob and Firebase Storage for file storage, and analytics tools. These providers have their own privacy policies and are obligated to protect your data.
Our services are not intended for children under 13. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information immediately.
We comply with applicable privacy laws including GDPR, CCPA, and HIPAA regulations for healthcare data. Service providers who integrate with our platform must also comply with healthcare privacy requirements.
We may update this Privacy Policy to reflect changes in our practices or regulations. We will notify you of significant changes by email or by posting the revised policy with an updated date.
For privacy-related questions or to exercise your rights, contact us at:
EKAM Healthcare Services
Email: privacy@ekamhealth.com